Privacy Policy
ESEN Analytics Systems LLC ("Company", "we", "our", or "us") respects user privacy and is committed to protecting personal data. This Privacy Policy explains how information is collected, used, and protected when you access or use our financial analytics software platform and related services ("Service").
1. Scope of This Policy
This Privacy Policy applies to all users of the ESEN Analytics Systems platform, including visitors, registered users, and subscribers accessing our subscription-based financial research and analytics tools.
2. Information We Collect
We collect only limited information necessary to operate and improve the Service. This may include:
- Account information (email address, login credentials, subscription status)
- Basic profile information necessary for account functionality
- Technical data such as browser type, device type, IP address, and usage logs
- Anonymized platform analytics and performance metrics
We do not collect or store brokerage login credentials, private trading API keys, or sensitive financial account credentials.
3. Payment Information
Payments for subscriptions are securely processed by third-party payment processors such as Stripe. ESEN Analytics Systems LLC does not collect, store, or process payment card numbers, banking credentials, or payment authentication data.
Payment providers operate under their own privacy and security policies. Users should review those policies when submitting payment information.
4. How We Use Information
Collected information may be used for the following purposes:
- Operating and maintaining the SaaS analytics platform
- Managing user accounts and subscriptions
- Improving platform functionality and performance
- Communicating with users regarding account or support inquiries
- Preventing fraud, abuse, or security threats
We do not sell, rent, or trade personal information to third parties.
5. Cookies & Platform Analytics
The Service may use cookies or similar technologies to enhance user experience, maintain login sessions, and analyze general platform usage.
Users may disable cookies through their browser settings, although some platform features may not function properly if cookies are disabled.
6. Third-Party Services
The platform may interact with third-party services such as payment processors, authentication providers, hosting infrastructure, or analytics services.
These third parties may process limited technical data necessary to provide their services but do not receive access to user brokerage accounts or financial assets through ESEN Analytics Systems.
7. Data Security
We implement industry-standard technical and organizational safeguards designed to protect user data against unauthorized access, misuse, or disclosure.
While we take reasonable steps to secure information, no internet-based system can guarantee absolute security.
8. Data Retention
Personal data is retained only for as long as necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce agreements.
Users may request deletion of their account and associated personal data at any time by contacting our support team.
9. User Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, update, correct, or request deletion of your information.
Requests related to personal data may be submitted through our contact email.
10. International Users
ESEN Analytics Systems LLC operates in the United States. If you access the Service from outside the United States, your information may be transferred to and processed within the United States.
11. Policy Updates
We may update this Privacy Policy periodically. Continued use of the Service after updates are published constitutes acceptance of the revised policy.
12. Contact & Registered Office
For privacy-related inquiries:
Email: support@esenglobalinvest.com
Registered Office:
ESEN Analytics Systems LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States